Legal Notice / Terms and Conditions of Use

Party responsible for the content:

Biesterfeld Plastic GmbH
Ferdinandstr. 41
20095 Hamburg

Phone: +49-40-32008-496
Fax: +49-40-32008-461
Mail: plastic(at)

VAT-ID. DE811186394
Court of Registration: AG (Local Court) of Hamburg HRB 41 045

Represented by the Geschäftsführer (Managing Directors):
Mr. Carsten Harms
Mr. Martin Umbach

Copyright © 2001-2018 Biesterfeld Plastic GmbH
All rights reserved. Designated trademarks and brand names belong to their respective owners.

Realisation and Hosting:

Thank you for your visit to our website Access to, and utilisation of, this website is subject to the following terms and conditions of use. Should you not consent to these terms and conditions, please do not use the website.

The terms and conditions of use apply to the contents of the website and to all sub-domains belonging to this domain. They may be amended or changed in individual cases by further terms and conditions. Upon access to the website, the terms and conditions of use, in their version valid at the respective time, shall be deemed to have been accepted.

1. General

The website is only being made available to individuals and legal entities with unrestricted capacity to contract. Minors are in particular not permitted to use our website.

2. No claim for utilisation

There is no claim for the utilisation of the website Biesterfeld Plastic GmbH shall have the right to cease operation of the website at any time, whether entirely or in part.

3. Registration

In order to ensure safety of business transactions, access to certain parts of the website is only permitted for registered users. There is no claim to obtain a registration from Biesterfeld Plastic GmbH. Upon registration, the user shall be obligated to provide correct and complete information, and he shall inform Biesterfeld Plastic GmbH of any subsequent changes. Biesterfeld Plastic GmbH reserves the right to introduce a registration obligation for such parts of the website which at present are freely accessible.

Biesterfeld Plastic GmbH shall at all times have the right to revoke the access authorisation by blocking the access data, without having to state reasons for this. This shall in particular apply if the user

  • provides incorrect information upon registration,
  • violates these terms and conditions or his diligence duties when handling the access data,
  • violates applicable law when accessing or using the website, or
  • has not used the website for a longer period of time.

The registered user shall ensure that third parties have no access to the user data, and shall be responsible for all activities carried out under the user data, in particular for any orders placed. Should the user become aware of a third party misusing the user data, he shall be obligated to promptly inform Biesterfeld Plastic GmbH thereof in writing, if applicable, with a previous notification by e-mail to plastic(at)

Biesterfeld Plastic GmbH expressly reserves the right to assert further claims.

4. Data protection

§ 1 Information about the collection of personal data

(1) In the following we inform about the collection of personal data when using the website Personal data are all data that are personally identifiable to you, e.g. name, address, e-mail addresses, user behavior.

(2) Responsible for data protection is: Biesterfeld Plastic GmbH, Ferdinandstraße 41, 20095 Hamburg, Germany

(3) The contact details of the data protection officer: privacy(at)

§ 2 Information on the type and purposes of processing and recipients of personal data

 (1) Through the website we process various types of personal data for various purposes:

(a) Collection of personal data in case of informational use

(1) When using the website for information purposes only (i.e. when you do not log in, register or otherwise provide us with information), we do not collect any personal data, with the exception of the data transmitted by your browser to enable you to visit the website. This data includes:

  • ip address
  • Date and time of the request
  • Time zone difference to Greenwich Mean Time (GMT)
  • Content of the request (specific page)
  • Access Status/HTTP Status Code
  • The amount of data transferred in each case
  • The website from which the request was sent
  • Browser
  • Operating system and its interface
  • Language and version of the browser software.

(2) Cookies are small text files that are stored on your hard disk connected the browser you use and through which certain information flows to the website that sets the cookie (in this case us). Cookies cannot run programs or transmit viruses to your computer. They are used to make the Internet offer more user-friendly and effective overall. The information generated by the cookie about your use of this Internet offer is stored on the server of the provider in Germany. The IP address is saved after processing for seven days. It isn´t made anonymous before it is stored.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

a) This website uses cookies to the following extent:

  • Transient Cookies (temporary use)
  • Persistent Cookies (limited time use)
  • Third-Party Cookies (from third parties)

b) Transient cookies are automatically deleted when you close your browser. This includes in particular session cookies. These store a so-called session ID, with which different requests of your browser can be assigned to the common session. This will allow your computer to be recognized when you return to the website. Session cookies are deleted when you log out or close your browser.

c) Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete cookies at any time in the security settings of your browser.

d) You can configure your browser settings according to your wishes and refuse the acceptance of third party cookies or all cookies, for example. However, we would like to point out that you may not be able to use all the functions of this website.

(3) This information stored with the help of cookies is stored separately from any other data we may have collected. In particular, the data in the cookies are not linked to your other data.

(b) Collection of personal data when using the contact form

The personal data that you provide us in the context of this contact request will only be used to answer your inquiry or contact you and for the associated technical administration. These data are not transmitted to third parties. Providing personal data in addition to your name and e-mail address is voluntary.

In addition to the rights described in § 3, you have the right to revoke your permission at any time with effect for the future. In this case your personal data collected within the context of the contact form will be deleted in conformity with data protection. Your personal data will also be deleted without your revocation once we have processed your request.

§ 3 Your rights

(1) You have the right to request information from us at any time and free of charge about the personal data stored by us, as well as the origin, recipients or categories of recipients to whom this personal data is transmitted and the purpose of storage.

(2) You also have the right to request that your personal data be corrected, deleted or restricted at any time. In addition, you have the right to data transferability. Furthermore, you have the right of appeal to the competent supervisory authority at any time.

(3) You also have the right to object to the processing of your personal data by us at any time.

(4) If you have given us your permission to use your personal data, you can revoke your permission at any time without giving any reasons.

(5) If you wish to assert the above rights, please contact us by e-mail to privacy(at) or in writing to the address stated under § 1 para. 2.

(6) By using the contact form or sending an e-mail to our contact address and entering your (contact) data, these data, which also include personal data, are forwarded to us and stored. These data will not be passed on by us without your permission. Vielmehr verwenden wir diese Daten ausschließlich zur Bearbeitung Ihrer Anfrage Rather, we use this data exclusively to process your inquiry. After sending the completed contact form, the feedback or the sent e-mail, you can object to this use of data at any time without stating reasons and revoke your permission to use this data.

§ 4 Data Security

We maintain up-to-date technical measures to guarantee data security, in particular to protect your personal data from the dangers of data transmission and that third parties do not become aware of them. These are adapted to the current state of the art in each case.

§ 5 Storage Duration

We will store your personal data for as long as is necessary for the purposes for which they were collected in accordance with this privacy policy. However, it may be the case that we are legally obliged to store certain data over a longer period of time. In this case, we will ensure that your personal data is handled in accordance with this data protection declaration for the entire period.

§ 6 Matomo

This website uses Matomo Web Analytics. Matomo uses "cookies", which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of this website (including your anonymized IP address) is stored on our servers. We will use this information to evaluate your use of the website to compile reports on website activity. We will only transmit this information to third parties where this is legally required. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Alternatively, you can use the following URL to prevent an analysis of your data in advance: Opt-Out.
 By using this website, you consent to the processing of data about you in the manner and for the purposes described above.

§ 7 Use of Google Maps

We are integrating the maps from the service provider “Google Maps” from Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google“). The data processed by Google may include your IP address and location, which can be processed in the United States. However, this data will not be collected without your consent (this is dependent on your mobile device settings). Further information about Google Maps can be found in the Privacy Policy:, Opt-Out:

§ 8 Use of Prospector

We are integrating the service provider “Prospector” from the Underwriters Laboratories Inc., 333 Pfingsten Rd, Northbrook, IL 60062, USA (“UL“), which offers an easy and clear way to navigate through our product information sheets. The data processed by UL may include your IP address and your location, which can be processed in the United States. Please refer to the Privacy Policy of UL for further information on “Prospector”:

§ 9 Development

As part of the technical development of our services and within the legal framework, we will also continually adapt our privacy policy. To this end, changes to the privacy policy will be published on our website. Please therefore regularly read the current version of the privacy policy at Subject to applicable law, any changes to the Privacy Policy will become effective as soon as the updated Privacy Policy is published. If we have already collected data about you and/or are obliged by law to provide you with information, we will also inform you of significant changes to our data privacy policy and ask for your permission should this be required by law.

5. Termination

The user may at all times request deletion of his registration in writing, provided that the deletion does not conflict with the handling of pending contracts. Biesterfeld Plastic GmbH shall in such cases delete all user data and other stored personal data regarding the user, as soon as such data are no longer required. For this purpose, it is sufficient to send an e-mail containing the respective declaration to plastic(at)

6. System integration

The user shall not have the right to use such mechanisms, software or other routines which may interfere with or attempt to interfere with the functioning of the website or with sales carried out by Biesterfeld Plastic GmbH. Measures which result in an unreasonable or extensive burden on the infrastructure must not be taken. The password may neither be published nor be provided to third parties nor be used for other purposes without authorisation. The user is responsible for promptly informing Biesterfeld Plastic GmbH should employees holding an access code for leave the user's company, in order to be able to immediately block their login information. The contents of the website may not be copied, disseminated or used or duplicated in any other way without a prior written or e-mail consent by Biesterfeld Plastic GmbH and any other holders of rights. This shall also apply to copies produced by "robot/crawler" search engine technologies or other automatic mechanisms.

7. Warranty and liability

The contents of this website have been compiled with utmost care. Biesterfeld Plastic GmbH shall, however, not assume any warranty with regard to the information provided being correct, complete and up-to-date. Biesterfeld Plastic GmbH shall in particular not assume any warranty with regard to the services being available and free of malfunctions at all times, nor for the suitability of the contents for a particular purpose and the absence of viruses and the faultless transmission.

Liability claims against Biesterfeld Plastic GmbH relating to material or immaterial damages caused due to the utilisation or non-utilisation of the provided information, or due to the utilisation of incorrect or incomplete information, are always excluded, unless Biesterfeld Plastic GmbH has provably acted intentionally or in a grossly negligent way. All offers are subject to confirmation and are non-binding. Biesterfeld Plastic GmbH expressly reserves the right to change, amend or delete parts of the site or the entire presence, or to temporarily or finally cease publication, without prior notification. By using the website, the user declares his consent with the changes and corrections.

Direct or indirect links to third party websites ("links") do not represent an approval of the contents of such websites by Biesterfeld Plastic GmbH. Biesterfeld Plastic GmbH does not assume any responsibility with regard to the availability or the contents of third party websites, nor any liability for damages or injuries which may result from the utilisation of such content. This declaration shall apply to all links and references within our own internet presence as well as for third party entries into the guest books, discussion forums and mailing lists established by Biesterfeld Plastic GmbH. The provider of the site to which a link refers, rather than the party merely placing the links to such publication, shall exclusively be liable for any illegal, incorrect or incomplete content, and in particular for any damages which may result from the utilisation or non-utilisation of information provided in this way.

8. Trademarks and copyrights

All trademarks and brand names used in the internet presence which may be protected by a third party are unrestrictedly subject to the provisions of the applicable trademark law and the possession rights of the registered owners. The mere mentioning thereof shall not lead to the conclusion that trademarks are not protected by third party rights! The copyright for published objects compiled by Biesterfeld Plastic GmbH itself shall rest solely with Biesterfeld Plastic GmbH. Copying or utilisation of such graphics, sound documents, video sequences and texts in other electronic or printed publications is not permitted without expressed approval by Biesterfeld Plastic GmbH.

9. Advice, information and recommendations

Advice, information and recommendations with regard to application technology by Biesterfeld Plastic GmbH will be provided to the best of our knowledge. As the actual application is outside the scope of influence of Biesterfeld Plastic GmbH, and as the application situation is not entirely foreseeable, any written and oral instructions, suggestions and the information contained in this leaflet can only be provided on a non-binding basis. They shall therefore not have the meaning of a representation of certain characteristics of the products or of their suitability for a specific application. They shall in particular not release the purchaser from his obligation to examine our products with regard to their suitability for the intended processes and purposes. Any existing third party property rights must be respected.

10. Final provisions

The law of the Federal Republic of Germany shall govern exclusively. The application of UN sales law is excluded. Hamburg, Germany, shall be the exclusive place of jurisdiction for all claims arising in connection with these provisions. Should one of the provisions in these terms and conditions of use be or become invalid, this shall not affect the validity of the remainder of these terms and conditions of use. In lieu of the invalid provision, a provision shall be applicable which comes as close as possible to the purpose and intent of the invalid provision.

Should one of your questions not have been answered here, please send an e-mail to the following address: plastic(at)

May 2018

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